Upgrading TopNet to Banner 9
Modernizing TopNet
We are moving WKU’s Self-Service Banner (SSB), commonly known as TopNet from the older version 8 to the new version 9. This is more than just a technology update. It’s a shift that positions WKU for the future, improves the experience for students, faculty, and staff, and helps us make full use of tools we’ve already invested in.
Fresh, Modern Interface
Banner SSB v9 is built with today’s users in mind — mobile-friendly, responsive, and easier to navigate on any device.
Future-Ready & Supportable
SSB v9 aligns with Ellucian’s supported product baseline. This means faster updates, better security, and access to ongoing improvements.
Improved Experience for Everyone
Students, faculty, and staff benefit from simplified workflows, improved accessibility, and new features that streamline daily tasks.
Why Now?
Over time, we’ve customized many pieces to meet unique needs — but those customizations now prevent us from staying current. To meet Ellucian’s support deadlines — and to stay aligned with best practices — we’re returning to a clean, supportable baseline.
- Retiring outdated customizations
- Re-aligning with native Banner functionality
- Making it easier to maintain and upgrade moving forward
What is Changing?
You’ll start to see new layouts, updated navigation, and some refreshed processes all throughout TopNet. We’re making sure every module is tested, validated, and introduced with care — and we’ll provide guidance along the way.
Because we are moving back to baseline, you may see some things move outside TopNet. This is a great time to review processes for efficiency, need, and impact.
How You Can Help
This is a campus-wide effort — and we need your support to meet our timeline and make this a smooth transition.
Stay Informed
Read updates and review guides as they’re shared.
Engage Early
If you're asked to test, explore, or provide feedback, jump in!
Help Others
if you're a power user, your insight can help peers adjust quickly.
Be Open to Change
Many things will look different, but they’re designed to work better.
What's Next?
Track the progress of TopNet module migrations and see what's coming next.
FLAC
May/June
Labor Distribution
May/June
FERPA Proxy Access
May/June
Direct Deposit
May/June
Personal Information
July/August
Financial Aid
September
Finance
November
EPAF
November/December
Employee Services
November/December
Advisor/Proxy Access
December/January
Faculty Services
December/January
Student Registration
December/January
Student
December/January
Stay Connected
We’ll continue to post updates and timelines to this page. If you have questions or need help, contact the ITS Service Desk.
Let’s make this transition together — and set the stage for the next generation of TopNet self-service at WKU.
Need Assistance?
The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.
Some of the links on this page may require additional software to view.